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How do I add and verify my payout bank account in the app?

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Written by Simbiat Atinuke

How to Add and Verify Your Payout Bank Account in the App

Adding and verifying your payout bank account is an essential step to ensure smooth transactions within the app. Follow the steps below to complete the process successfully.

Overview of Account Verification

Account verification ensures that your bank account details match your identity as registered in the app. This process involves linking your BVN (Bank Verification Number) and completing KYC (Know Your Customer) requirements.

Steps to Add a Payout Bank Account

  1. Access the KYC Section: Open the app and navigate to the KYC (Know Your Customer) section.

  2. Provide Your BVN: Enter your Bank Verification Number (BVN) as prompted. This step is crucial for identity verification.

  3. Add Your Payout Bank Details: Input the details of the bank account you wish to use for payouts. Ensure that the account name matches the name on your BVN exactly.

  4. Complete the KYC Process: Finalize the KYC process to link your payout bank account. Once completed, additional features, such as a virtual account number, may become available on your dashboard.

Importance of Matching BVN Details

It is critical that the name on your bank account matches the name associated with your BVN. Mismatched details can lead to verification failures or delays in processing transactions.

Benefits of Completing KYC

Completing the KYC process not only verifies your identity but also unlocks additional app features. For example, you may gain access to a virtual account number for easier transactions.

Common Issues and Resolutions

  • Mismatched Account Names: Double-check that the account name matches your BVN details before submitting.

  • Incorrect Bank Selection: Ensure you select the correct bank as designated in the app instructions.

By following these steps and guidelines, you can successfully add and verify your payout bank account, ensuring seamless transactions within the app.

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